Privacy and Cookie Policy

Introduction

Welcome to carskenya.co.ke, owned by Wanbite Investments Company Ltd. As a vehicle dealer, we value your privacy and are committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, and share your information, as well as how we use cookies on our website.

1. Information We Collect

1.1 Contact Details: When you sign up or register on carskenya.co.ke, we collect your contact information, such as email address, phone number, and any product interests.

1.2 Purchase Information: If you buy or attempt to buy a vehicle or related service from us, we collect billing, shipping, and payment details.

1.3 Usage Data: We gather data on how you use our site, such as IP addresses, browser type, operating system, pages visited, and duration of sessions.

1.4 Communication Information: When you use our communication services (email, newsletters, feedback), we collect your contact details and any additional information you provide.

2. How We Use Your Information

2.1 Service Provision: We use your information to process your requests, manage your account, and fulfill vehicle orders, including coordinating with our international partners in Japan, the UK, Thailand, Australia, and other countries.

2.2 Communication: We use your contact details to communicate with you about your inquiries, orders, and our services.

2.3 Marketing: We use your information to create audiences for marketing and retargeting, and to send you promotional offers. This may include sharing non-personal aggregate data with our marketing partners.

2.4 Improvement: We use statistical data to improve our website, products, and services.

3. Sharing Your Information

3.1 Third Parties: We do not share your personal information with third parties, except as necessary to provide our services. This includes sharing information with our international partners in Japan, the UK, Thailand, Australia, and other countries to fulfill your vehicle orders, or as required by law.

3.2 Legal Compliance: We may disclose your information if required by law or in response to legal requests.

4. Security Measures

4.1 We use reasonable security measures to protect your data from unauthorized access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Cookie Policy

5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your user experience.

5.2 Types of Cookies We Use
Essential Cookies: Necessary for the website to function properly, enabling basic functions like page navigation and access to secure areas.
Performance Cookies: Collect information about how visitors use our website to understand visitor interactions and improve website performance.
Functional Cookies: Remember choices you make (such as username, language, or region) to provide enhanced, more personal features.
Targeting/Advertising Cookies: Deliver advertisements that are more relevant to you and measure the effectiveness of our advertising campaigns, including retargeting ads on other websites.

5.3 How We Use Cookies
– Personalization: To remember your settings and preferences, making your visits more tailored to your needs.
– Analytics: To understand how you interact with our website, allowing us to improve the site and your user experience.
– Advertising: To show you relevant advertisements and measure the success of our marketing efforts.

5.4 Managing Cookies
– Browser Settings: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but some features of our website may not function properly if cookies are disabled.
– Opt-Out: To opt-out of targeted advertising cookies, you can visit the Network Advertising Initiative opt-out page or use your browser settings to block these cookies.

6. Changes to This Policy

6.1 We may update this Privacy and Cookie Policy from time to time. We will notify you of significant changes by posting the new policy on our website. Continued use of our services indicates your acceptance of the updated policy.

7. Your Rights

7.1 You can request access to, correction of, or deletion of your personal data by contacting us at any time.

8. Contact Us

8.1 For questions or feedback about this policy, please email us at info@carskenya.co.ke

By using our website, you agree to the terms outlined in this Privacy and Cookie Policy.