Had a smooth and seamless experience when I tried to source for my car.Regular and timely communication was provided to me. With the help of your able Sales Team Member Agnes she showed overall Product knowledge thus gained my trust.The unit arrived and so far so good.

Carskenya facilitated the purchase and delivery of a Toyota Prado and am happy and satisfied with their services.

Best import company,patient with clients and will engage you all through the process. With Sally,you will feel loved,supported and motivated.she will work with the budget you have and your preferences. Highly recommended.

I imported a 2020 Subaru Forester X Edition through Cars Kenya. It was my first time importing a car and was initially skeptical about it. Ann was very responsive to my many questions and kept me updated every step of the way. There was a bit of a delay in shipment due to logistical challenges with the shipper but Ann's assurance that all was well kept me going. The car was delivered at my house and Wilson took me through the necessary orientation to start the journey with the new car. I am definitely going to import another car with them due to their professionalism.

I recently imported a car from Japan through Cars Kenya and the experience was outstanding from start to finish. Agnes was my point of contact throughout the entire process and she was absolutely exceptional — professional, responsive, and incredibly helpful at every stage. From sourcing the vehicle and handling all the documentation, to coordinating port clearance and keeping me updated throughout the shipping journey, she went above and beyond. The car arrived in perfect condition, exactly as described, and all the paperwork was handled seamlessly. I could not have asked for a smoother import experience. If you are looking to import a vehicle, Cars Kenya is the place to go — and ask for Agnes specifically. You will not be disappointed!

This is already a very strong and genuine review. I’ve polished it slightly to make it flow naturally while keeping your personal experience and tone intact: I imported my 2019 Nissan X-Trail T32 through Cars Kenya, and I had a great experience throughout the entire process. Florence Mutanu assisted me from the very beginning, starting in January, and guided me through every step professionally and patiently. The process took a while due to the ongoing global shipping challenges and market issues, but throughout the journey, Florence remained very transparent. She constantly updated me on everything — inspection, shipping progress, port delivery, and every other stage involved. She was always available to answer my questions, no matter how many I had, and she always picked my calls and responded patiently. One thing I truly appreciated was the honesty and transparency with pricing. Despite the many changes happening globally, including the war and shipping disruptions, the price we originally agreed on never changed. Cars Kenya also helped me with all the paperwork and registration processes until I finally received my number plates. The car arrived in excellent condition, exactly as shown in the photos shared before importation, and they even delivered it to the location I requested. I am a very happy client, and I would highly recommend Florence Mutanu and the entire Cars Kenya team to anyone looking to import a quality car from Japan stress-free.

I would rate my experience as average because there were both good customer service moments.

I had a very stress free experience importing with Cars Kenya Thankyou Cars Kenya

I was well handled and I appreciate the quick response and the stress free process

I loved the customer service